Never Miss a Call Again. Never Miss a New Client.

A call conversion service, for solo attorneys and small law firms only. We turn phone calls and live chats into qualified potential clients that you just need to close. And your new reps are compensated for new cases that you land.

"It's like Air Traffic Control for your practice area(s).."

All you do is bring them in to land. We take care of almost everything else before the close.

Run by a Former US Air Force NCO

We manage our call command center like an air traffic control tower. Every call that comes in is mission critical.

Phone Calls and LiveChat Enquiries

Depending on which plan you choose, we can offer 24/7/365 call and LiveChat coverage, in English and Spanish.

Converted into New, Qualified Case Files

Our agents are paid a cash bonus (by us) for every inquiry they help convert into a signed retainer agreement.

Elevate Your Practice's Prestige

Every call taken by professionals whose full-time job is to put your best foot forward, qualify, and close.

APPLY NOW »

How the Attorney Call Conversion Service works:

1. Potential Clients Call Your Firm (or Initiate a Live Chat)

All calls to your phone numbers are routed through to our call command center. We set this up for you — liaising with your phone provider, with your authorization — and the process is entirely reversible. Live Chat is also set up and routed through to us.

2. Qualification

When someone first makes contact with your firm, we sort them into one of four buckets: (1) "hot" potentials; (2) "warm" potentials; (3) people who have some other business calling your firm; and (4) people who have no legitimate business calling.

3. Landing Slot ("Hot" Potentials)

If they are a potential client with a viable case, the money or assets to afford your fees, and need an attorney now, we can begin the intake process immediately. We get them scheduled for a case review or consultation, and make sure they show up prepared.

4. (Your Part) Bringing Them in to Land

We have put you in the room with a potential client who is qualified, who understands how you are different from competitors, and is ready to retain you. We have done all we can to prepare them for this moment. Only you, as the attorney, can close them.

5. Holding Pattern ("Warm" Potentials)

Some potentials are not yet ready to hire an attorney, even though they are qualified in every other respect. We have proven, inexpensive methods for nurturing these people, so that when they are ready to retain an attorney, you get the first call.

6. Engage or Pass-Through (Current Clients, Professional Contacts, etc.)

You decide on the rules of engagement for calls from current clients, professional contacts, and other business-related calls from people who are not potential clients. Many of our client have us pass these through. Others have us take messages.

7. Turning Away (Unwanted Calls)

Your new agent is specially trained to identify unwanted calls quickly, and turn them away gracefully in a manner that is commensurate with the dignity of your profession. After all, today's tire-kicker may be tomorrow's client or referrer.

A ringing telephone. Damned if you do. Damned if you don't.

As a solo attorney or the owner/partner of a small law firm, you face an impossible choice.

On one hand, your work is complex, intellectually demanding, and requires intense focus over long periods of time. If you were to stop every time the phone rings — which could be dozens of times per day — your caseload would crush you.

The University of California Irvine published a study on this, titled "The Cost of Interrupted Work". It's conclusion? Every time you have to stop what you're doing, even if it's for only 30 seconds, it takes 23 minutes to regain your focus.

Answering the phone trashes your productivity and steals time that you can never get back.

On the other hand, you need to fill your pipeline and docket with new case files. At some point, your phone is going to ring again, and the person on the other end of the line is going to be a potential client with "the" case you need to make next month's payroll. If you don't answer, it's going to a competitor. You will not get a second chance to convert them.

It's 2022, and 80% of callers hang up when they reach voicemail (source: DestinationCRM). If you're going to let potential clients' calls go through to voicemail, you might as well stop advertising. Because not only are your advertising dollars being wasted; you are paying to send qualified potential clients and case files into the pipelines of your competitors.

Answering the phone trashes your productivity and steals time that you can never get back. However, not answering the phone decimates your docket and hands your new cases to competitors on a silver platter.

This is the dilemma that every attorney in business faces.

We created the Attorney Call Conversion Service so that our clients now have a third option — to have a team of expert closers who know the business of your practice area and understand potential clients at a deep level handle every call that comes your way, and convert every legitimate inquiry into a new case file that you just need to bring into land.

It really is like air traffic control for your practice area(s).

Say goodbye to these 5 common "Small Law" problems:

As a solo attorney or the owner/partner of a small law firm, you face an impossible choice.

  • Missed calls, missed cases — Voicemail is the "kiss of death" for potential cases that come your way. Your website is one of around six browser tabs. If you don't pick up within 3-5 rings, or, worse, if it goes to voicemail, another attorney is going to get your case. You will NOT get a second chance. And, no, you won't get a thankyou card either.

  • Setting fire to your marketing dollars — All the investment that went into showing up near the top. All the hard work it took for folks in your community to know, like, and trust you. It now counts for nothing. Because you tripped up at the finish line, and now you're last.

  • Micro-damage to your professional reputation — When clients, colleagues, peers, and potential clients cannot reach you, word starts to go around. Eventually, all the frustration catches up with you. It's even worse if your current "help" doesn't know how to talk on the phone.

  • Barrage of constant interruptions throughout the day — The science is clear on this. If you're constantly being stopped every hour or so when the phone rings, you're not even half the attorney that you are when you're left alone to focus. Want more time to spend with your family and enjoy a life again? This will transform your productivity.

  • Your authority positioning being shot out the sky — Nothing says "respected expert" like an attorney who answers his or her phone to every outside person who calls, right? Cardiologists aren't reachable to the outside world. They're too busy helping people. What about you?

These problems disappear when you come aboard our Attorney Call Conversion Service. They literally go away overnight. And the best part? You only need to land ONE new case as a result of having your phones answered by a legal call conversion specialist, and it costs nothing.


You get to project authority and prestige to everyone who calls.

You get to focus on your work and perform at a higher level.

You get to be more productive and go home earlier.

Your reputation is enhanced with every call.

Your marketing dollars produce a higher return, because every opportunity that comes your way is handled impeccably, no matter when it comes in.

You never have to worry about missing a call and new case again.

You can enjoy peace of mind.

How much does this service cost? What are the options?

There are three plans, depending on the level of service you need right now.

If you're the kind of attorney for whom we created this service, it doesn't actually "cost" anything . This is because you should experience a material increase in cash flow — arising from both the billable hours you save by not having to stop and answer the phone 10-20+ times a day, and from new clients you are currently losing.

Gold

Protect your time.

  • Unlimited calls and minutes (subject to fair use *)
  • Calls answered in three rings or less, typically
  • Service coverage: 8am to 6pm, your time zone
  • Extended service coverage: 24/7/365
  • Native English-speaking operators
  • Scripts for your primary practice area
  • Call notes forwarded to you within 10 minutes of call
  • Live transfer to your or another named attorney
  • Daily, weekly, and monthly call summary reports
  • Full call tracking
  • LiveChat installed on your website and managed
  • All inbound calls recorded and stored for 30 days
  • 3 sets of scripts for three chosen practice areas
  • Appointment confirmations and reminders
  • Basic follow-up: emails, SMS, phone calls
  • Advanced follow-up: direct mail
  • Quarterly mystery shop calls and analysis report
  • Native bilingual Spanish and English speaker †
APPLY NOW »

* Some of our clients receive a high volume of calls (in some cases, more than 100 a day). In order to preserve fair use, each call of 2 mins or longer received above 500 calls a month will incur a $1/call surcharge.

† This is an optional upgrade, and will incur a $500/month surcharge.

Platinum

Protect your time. Maximize conversions.

  • Unlimited calls and minutes (subject to fair use *)
  • Calls answered in three rings or less, typically
  • Service coverage: 8am to 6pm, your time zone
  • Extended service coverage: 24/7/365
  • Native English-speaking operators
  • Scripts for your primary practice area
  • Call notes forwarded to you within 10 minutes of call
  • Live transfer to your or another named attorney
  • Daily, weekly, and monthly call summary reports
  • Full call tracking
  • LiveChat installed on your website and managed
  • All inbound calls recorded and stored for 30 days
  • 3 sets of scripts for three chosen practice areas
  • Appointment confirmations and reminders
  • Basic follow-up: emails, SMS, phone calls
  • Advanced follow-up: direct mail
  • Quarterly mystery shop calls and analysis report
  • Native bilingual Spanish and English speaker †
APPLY NOW »

* Some of our clients receive a high volume of calls (in some cases, more than 100 a day). In order to preserve fair use, each call of 2 mins or longer received above 500 calls a month will incur a $1/call surcharge.

† This is an optional upgrade, and will incur a $500/month surcharge.

Diamond

Protect your time. Maximize conversions. Never miss a call.

  • Unlimited calls and minutes (subject to fair use *)
  • Calls answered in three rings or less, typically
  • Service coverage: 8am to 6pm, your time zone
  • Extended service coverage: 24/7/365
  • Native English-speaking operators
  • Scripts for your primary practice area
  • Call notes forwarded to you within 10 minutes of call
  • Live transfer to your or another named attorney
  • Daily, weekly, and monthly call summary reports
  • Full call tracking
  • LiveChat installed on your website and managed
  • All inbound calls recorded and stored for 30 days
  • 3 sets of scripts for three chosen practice areas
  • Appointment confirmations and reminders
  • Basic follow-up: emails, SMS, phone calls
  • Advanced follow-up: direct mail
  • Quarterly mystery shop calls and analysis report
  • Native bilingual Spanish and English speaker †
APPLY NOW »

* Some of our clients receive a high volume of calls (in some cases, more than 100 a day). In order to preserve fair use, each call of 2 mins or longer received above 500 calls a month will incur a $1/call surcharge.

† This is an optional upgrade, and will incur a $500/month surcharge.

SPECIAL OFFER, FOR THE FOURTH OF JULY

Application Now Closed

Thank you for your interest. Enrollment to the Attorney Call Conversion Service is now closed, at least for now, while we work at onboarding this new cohort.